This trust has to be earned every day. HARTMANN’s centre of excellence, the BODE SCIENCE CENTER, plays a central role here, focusing on research into solutions for protecting against infection that are relevant to users, supporting and guiding them in their daily routine.
Do you cooperate with external institutions?
Yes. The development of Sterillium® was already the result of a collaboration with the University Medical Center in Hamburg, Germany. Already then, ‘gained in practice, for use in practice’ was one of our guiding principles. Today, the scientists of the BODE SCIENCE CENTER are networked with hygiene specialists from all over the world. One result is the many studies and publications. The proof: these publications are then co-authored by international opinion leaders. One special event was the ‘BODE Hygiene Days’. They provided hygiene experts from all over the world with a platform to promote dialogue, exchange experiences and present the latest findings. The results of the last four events have been published in the Journal of Hospital Infection and enjoy an excellent reputation with hygiene experts.
Can everybody turn to the BODE SCIENCE CENTER or is this an exclusive service for Sterillium® customers?
The BODE SCIENCE CENTER was founded for circles of experts and, as such, is open to all professionals concerned with hygiene. This applies to both our website www.bode-science-center.com and our telephone 'Contact Point'. We respond to all enquiries with the same dedication, because we want to justify the trust placed in us with every enquiry. However, the BODE SCIENCE CENTER is by no means a one-way street. We receive much feedback and valuable hints. So, the BODE SCIENCE CENTER is not only a service centre but also our dedicated line to the users.
Have you ever been able to provide acute help for enquiries?
The BODE SCIENCE CENTER's expertise has gotten around among experts. Indeed, it happens again and again that we are consulted on acute problems, for example, when a norovirus infection occurred in a kindergarten. Such an infection can be a cause of great concern for kindergarten teachers and parents. We are prepared for such cases. We do not send a hundred-page brochure, but e-mail relevant information from guidelines compiled as a clear guide.
Have there also been amusing moments?
Yes, sometimes we receive enquiries, which at first sight cause us to smile. But we have learned that such problems as these that might seem small and trivial are important to the people concerned. Hence, we generally take every enquiry seriously and help where we can.
What is your personal appeal to the people who deal with hand disinfection?
Using hand disinfection in daily medical routine is one of the most effective measures to protect patients. Hence, my wish is that targeted hand disinfection is consciously present as a lifesaving measure in users' minds.